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I was cheated by Prince Jewellery, Chennai. What should I do?


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Hi guys. I bought a pair of bangles in Prince Jewellery, Panagal park, Chennai in 2005 and within a year it turned dark and ugly. My wife it took it for an exchange with them last month. Alas.. they said that they wont take back that stuff but they want another Rs.3000 for replacing it. This is almost penalising, or simply calling, "pukka cheating". Is there any guarentee that the second replace that they gave me will last for more than a year?
So every piece of gold we buy there are not worth the heavy price we pay?? Even our cooking vessels which we buy for Rs.50 lasts for 5 years but the jewel which we buy for lakhs of rupees wont last for even a year?
What should I do? I mailed them but since I didnt get any proper response from them, I'm planning to take this to the court and sue them for forgery. Any advice?

Travel Tips
You should lodge complaint with Consumer Forum, the address of which is given below:

District Consumer Disputes Redressal Forum (North)
212, RK Mutt Road, I Floor, Mylapore
Chennai 600 004.
Others
If u have the receit for the purchase... u can very well sue them & make them learn a lesson.
Truth always triumphs. But this is kaliyug! Take care to win the case or else you will have to pay a lot of lawyer's fee.
Try silver polish.
you might have seen prince jewellary name in those bangles.go to the consumer court.usually they are not penalising .ordinary people are winning the cases against giants.be brave.
here afterwards we have to buy gold with bis hall mark sign.
along with 916..
almost all jewellary shops are cheater.they are not giving
what they promise. when our indian peopel will wake up from gold maya (ofcourse we have to spend on daughters marriage), when there are so amny ways to invest.
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